Answers to Common Log-In Questions

Notice that when you are signed in, your username appears in the upper right area of the page. Take a look at this image for an example:

Notice that it shows me that I am signed in by saying, "Signed in as Dave." If I was not signed in, it would say "Welcome. Sign In."

Also notice the link for "Help" in this same area of the page.

If you are having trouble signing in, take a look at the FAQS below. 

I have a Username and Password, How do I Login?
After successfully registering you should have a username and password. You can then visit the login page and enter your username and password to login.

I already logged in, why do I get logged off automatically?
When logging in if you do not check the ‘Remember Me’ option you will be automatically logged off after an administrator-defined length of inactivity, usually 20 minutes. If you would like the site to always log you in automatically, please check the ‘Remember Me’ checkbox.

I forgot my username and/or password.
If you forgot your username and/or password you can visit the Forget Your Password page and have both your username and a new password emailed to you by entering the email account you're registered with. You will be sent a new password since we store your password encrypted and have no way of retrieving the original value. Once you receive your username and new password you can login and change your password.

What if I’ve registered but still cannot login?
If you’ve registered and can’t login, check to ensure you have a valid username and password. If you are sure the username and password are valid, but still can’t login you may either require account activation or your account may be on hold. In this case it is best to contact the board administrator(s) or moderator(s).

I’ve logged in before, but now can’t login?
First check to ensure your username and password are correct. If you still can’t login your account has either been put on hold or deleted due to inactivity. Please contact the board administrator(s) or moderator(s).

If you are really having a hard time, please send me an email directly. My name is "dave" and you can reach me at fiteyes.com. (Put those two things together and you have my email address in the form name@domain.com.)

You can also view the help page at this link:

http://fiteyes.com/languages/en-US/docs/faq.aspx